Why Is Your Stairlift Beeping? 11 Causes and Fixes


A persistent beep from your stairlift isn’t something you should ignore. While it has relatively harmless and easy-to-fix causes, it can also signify a more serious problem that can pose a danger to the stairlift users and other people in your home. So if you hear a beep from your stairlift, you’ll want to find out what’s causing it so you can figure out an appropriate fix.

Your stairlift could be beeping due to low batteries, improper alignment to its charging station connection, bad installation, a tripped circuit breaker, or an obstruction.  The beep could also be because the key has been removed or the unit has gone into sleep mode. 

Admittedly, these are only the most common reasons stairlifts beep. Keep reading to learn more about the above potential culprits, other less common reasons stairlifts beep, and what you can do to stop the beeping.

1. The Batteries of Your Stairlift Are Low

Stairlifts usually give off a beeping sound when the batteries are low. This safety feature is designed to alert you when the lift needs to be recharged. 

A battery-related beeping sound is usually accompanied by a red light on the control panel. So if you’re unsure whether the beeping is due to a low battery or some other cause, checking for the red light should help confirm or disprove your doubts.

A stairlift with low batteries needs immediate attention because it can be inconvenient and potentially dangerous. At the very least, it’ll stop working abruptly, potentially leaving someone stranded in the middle of the stairs.

How To Fix

The fix here is straightforward; spare a few minutes to charge the batteries. If you don’t have time to do it yourself, you can always call a stairlift service company to do it for you.

If the batteries aren’t charging normally, you might want to see if they’re still functional. It’s not uncommon for stairlift batteries to go bad after about three to five years. So If yours have been around for longer than that, chances are it’s time to buy new ones.

That said if you want to save yourself a few bucks, check out my article on fixing Stairlift batteries that aren’t charging for a detailed step-by-step DIY guide. How to fix a Stairlift Battery That’s Not Charging

2. Your Stairlift Is Not Properly Aligned With Its Charging Station

A faulty connection of your stairlift to its charging station can also cause beeping. Stairlifts have a “smart” charger that beeps to alert users when the charging connection is compromised.

In most cases, the beeping is caused by simple, easy-to-fix charging mistakes such as loosely plugging the charger. However, that’s not to say that more complicated stairlift charger problems are unheard of.

How To Fix

Your first step should be to check whether the charger is plugged into the stairlift per the manufacturer’s instructions. If it is, the next logical step would be to check the connections on the charger itself. Ensure the AC adapter is properly plugged into a working outlet and that the connection from the adapter to the charger is snug. 

If you’ve checked all of the above and still hear a beep, there may be an issue with the charger itself. Stairlift chargers are tricky to fix, and attempting repairs may void your warranty (if you’re still under coverage). Your best bet would be to contact your stairlift manufacturer or dealer for further assistance.

3. The Safety Sensors Are Obstructed

The safety sensors can be found on the footrest or the carriage, depending on your model. These sensors are made of metal or plastic panels, and their main function is to detect any obstructions that can stop the stairlift or cause accidents. 

If the safety sensors sense an obstruction on the rail, stairs, or underneath, the stairlift will automatically stop and emit a beeping sound. 

Some units also have sensors that trigger beeping and stop the stairlift when the user’s legs leave the footrest. This helps protect the user from getting injured if their legs accidentally slip off the footrest.

If you’re interested in learning more about stairlift safety sensors, check out the youtube video below.

How To Fix

Start by moving the stairlift in the opposite direction, away from the obstruction. After that, remove the obstruction from the stairlift path. Try using the stairlift again. If an obstruction was the issue, the beeping should stop.

If the beeping started when someone was using the unit, adjust the position of their feet and see whether the beeping stops.

4. The Key Is Not in the Lock

Most stairlifts require a key to operate. The key is a safety feature meant to stop kids and other unauthorized persons from using the stairlift. 

If someone removes the key from the lock while the stairlift is in operation, it will emit a continuous beeping to alert you that it’s no longer locked.

How To Fix

This might be the simplest fix if you can still get your hands on the key. All you need to do is insert and turn the key to the “ON” position to stop the beeping sound. 

If you need to remove the key in the future, place it in a safe location. Make sure it’s out of your kids’ and pets’ reach.

5. The Circuit Breaker to Your House Has Tripped

The circuit breaker is a safety installation that cuts off the power when it detects a short circuit or an electrical overload. This can happen if you have too many appliances plugged into one outlet. 

When the circuit breaker trips, your stairlift will beep to signal that the power is off.

How To Fix

You’ll need to reset the circuit breaker. Here’s how to do that: 

  1. Identify the location of your circuit breaker box. 
  2. Once you’ve found it, open the box and locate the tripped circuit breaker. 
  3. Flip the tripped circuit breaker back to the “on” position. 

Your stairlift should stop beeping after fixing the circuit breaker. If a tripped circuit breaker becomes a recurring problem, you might want to have a professional look at your home’s wiring. More often than not, that’s a sign of a bigger issue with the electrical system.

Here’s a video explaining why circuit breakers trip and potential fixes:

6. There Is a Software or Hardware Problem

Software error or hardware problem is another common culprit behind random beeps from a stairlift. In most cases, the beep will stop after a few seconds, and the stairlift will continue to work normally. Less commonly, the beep persists, or the stairlift stops working altogether.

How To Fix

Beeps caused by hardware and software issues often need technical know-how to diagnose. 

Sometimes, the beep may indicate a minor problem you can fix yourself. In other cases, it may indicate a more serious problem that will require the assistance of a qualified stairlift technician.

It’s worth checking your stairlift manual to see if you can determine the problem before you call the expert.

7. Your Stairlift Is Not Locked Properly Into Place

A stair lift that’s not properly locked into place can be a danger to both the user and anyone near it. That’s why most stairlifts have a beeping alarm that goes off when the stairlift is not locked into place.

So if you’re yet to determine why your stairlift is beeping after trying the above steps, you might want to check whether it’s properly locked into position.

How To Fix

A little adjustment should lock the stairlift into place and stop the beeping. If you can’t lock the unit or are uncomfortable making the adjustment, find professional help. You don’t want to put users and other people in your home at risk by trying to fix it yourself.

8. The Seat Isn’t Pivoted Correctly and Locked Into Place

If you’ve ever used a stairlift, you’ve probably noticed that it sometimes makes a beeping noise when you sit down. This noise is usually caused by the infrared sensor detecting that your seat is not in the correct position. 

The sensor is there to prevent the stairlift from being used when someone is not seated properly, which could lead to an accident. If the sensor is not working correctly, it could cause the stairlift to beep even when you are seated properly.

How To Fix

Check the seat’s position and ensure that the sensor is clean and unobstructed. It might be worth checking your unit’s user manual to see if there are other troubleshooting tips because different brands and models may have varying fixes for a compromised infrared sensor.

9. The Master Switch Is Turned Off

The master switch (typically colored red, white, or black) is usually located on the carriage’s front, side, or rear, depending on the stairlift brand and model. When turned off, it may cause beeping.

Disclaimer: Some stair lifts include an additional toggle switch on the armrest.

How To Fix

To fix the beeping, push the master switch to the “on” position. If your model comes with an additional toggle switch, turn it on, too. If the beeping doesn’t stop, the underlying problem has nothing to do with either of these switches.

10. Your Stairlift Has Gone Into Sleep Mode

Like many other household appliances and devices, stairlifts come with sleep mode to save power. When a stairlift isn’t used long enough, it automatically goes into sleep mode and emits a beeping sound. This can be annoying for some people, but it is a good thing. 

The beeping sound reminds you to put the lift back into its charging station, so it’s ready for use when you need it. If you don’t put the lift back into its charging station, the battery will eventually run out, and you will be stuck having to wait for the lift to charge before you can use it. 

How To Fix

If you can’t stand your stairlift beeping in sleep mode, the best thing to do is to put it back in its charging station. This will help prolong the service life of your lift and ensure that it is always ready to use when needed.

11. Incorrect Stairlift Installation

Stairlifts usually emit a beeping sound right after they’re installed. This is perfectly normal as long as it doesn’t persist. If it does, chances are the stairlift has been installed incorrectly. 

How To Fix

In most cases, beeping caused by incorrect installation needs to be fixed by a qualified engineer. It’s not something I’d recommend handling on your own.

As for who to contact, you can either call the company that installed your stairlift or opt for a different service provider. I highly recommend the former option because you’re likely to pay less, especially if the installation was done by the same company you bought the stairlift from.

How Often Do Stairlifts Need Service?

Stairlifts are relatively low-maintenance machines. As long as you’re not misusing your unit, it only needs to be serviced once a year to keep it running smoothly and ensure it’s safe to use.

Your stairlift service should include a thorough inspection of the lift to determine whether any parts need to be replaced. It should also involve cleaning and lubricating all the moving parts. This way, you minimize wear, proactively tackle mechanical problems, and prolong the life of your stairlift.

Can You Remove a Stairlift Yourself?

Different circumstances might require you to remove your stairlift. This could be because you no longer need it or because you are moving to a new home. Whatever the reason, it helps to know in advance whether you can do it yourself. 

You can remove a stairlift yourself, but it’s not recommended. Stairlifts are heavy and complicated to remove, and attempting to remove one without professional help is likely to cause damage to your stairs, your stairlift, or yourself.

If you’re not confident about removing the stairlift, it’s best to hire a professional.

Summary

There are several potential causes of stairlift beeping. The most common is that the batteries are low or need to be replaced. Other potential causes include improper alignment of the stairlift to the charging station, a botched installation, or a malfunctioning sensor. 

The problem can be easily fixed by replacing the batteries or ensuring the stairlift is in the charging station. However, a botched installation may be too complicated for the average DIY-er; it needs to be fixed by a qualified engineer.

For those dealing with beeping stairlifts, the uncertainty and stress of dealing with potential equipment malfunctions can be overwhelming, especially if it’s a key mobility aid for a loved one. In such cases, having extra assurance of safety for your elderly relatives can be invaluable. That’s where Lively comes into play. Lively offers easy-to-use mobile phones and innovative emergency response devices designed specifically for seniors. With a simple press of a button, help can be requested, and the user can speak directly to a trained operator through the device. The operator will know who the senior is, where they live, and who to contact in case of emergencies. Having such a device from Lively can bring peace of mind in situations where stairlift issues are being resolved. Check them out at Lively.com.

tatorchip

Roger L. "Chip" Mitchell is the owner of Growing Gray USA. Having worked with seniors and their families for over a decade as the owner of ComForCare Home Care of Northwest Georgia, Chip is able to share his insights working with aging senior adults and their adult children who are now finding themselves in a new role as caregivers for their parents.

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